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How to Install Live helper chat on Cloud9 IDE


    Live helper chat is  a free live chat support for websites, this solution is very helpful for small businesses who sell their products/services online and would like to create a way to communicate with their customers/potential customers to solve their problems on the fly or answer their questions.

    This post will present a step by step guide on how to install Live helper chat for free on Cloud9 for development purposes, please note that it’s not advisable to install a Production version of Live helper chat on Cloud9 as the free tier isn’t designed for that intended purpose. Now, and without further ado let’s dive into the tutorial.


    First, you’ll need to sign-up for the free version of Cloud9.

    zero - Joomla on Cloud 9


    Step One

    After signing up and confirming your email, you’ll be directed to your dashboard, just click on the “add workspace” plus sign.

    9 - Joomla on Cloud 9

    Step Two

    You’ll be directed to a new window where you should set up your workspace, select the PHP option and then create the workspace.

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    Step Three

    You’ll then be directed to your workspace, in the terminal just download the latest release of Live helper chat using “wget”, at the time of writing this post the command should be as follows;

    Wget https://github.com/remdex/livehelperchat/archive/master.zip

    Step Four

    After the download is complete, just unzip the downloaded folder using the following command;

    unzip download

    Step Five

    The unzipped folder’s conted should be moved to your root directory, by simply dragging and dropping them using the Workspace side menu (i.e in the screenshot below, moving the files from livehelperchat-master and the lhc_web folder to trial).


    Step Six

    Now, just click on the “Run Project” arrow, then click on the “Preview”, the installation window will appear in a browser like a side-window.

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    Step Seven

    The installation will check the installation requirements, just click the “Next” tab.


    Step Eight

    In this step you should enter the database credentials, use the ones in the screenshot below; Host Name “”, username “root”, database name “c9”.


    Step Nine

    In the following step, you should create your admin username and password and some other information, complete these then hit the “Next” tab.


    Step Ten

    Now, you should find a link to your login page just click on it and you’ll be directed to the admin login window, just log in using the admin username and password you have created in step 9.

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    Step Eleven

    Now, you’ll be directed to the administrator panel where you can control your portal.

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    Congratulations, now you have a fully functional installation of Live helper chat on Cloud9. But, remember this installation should be for development purposes only and not for production.